Frequently Asked Questions (FAQ)

Find quick answers to common questions in our FAQ section.

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1. How long has Trophy and Sign Center been in business?

TSC was established in 1986 and has been top notch customer service since.

2. What products/services does Trophy and Sign Center offer?

We offer a wide range of products from Signs, Wraps, Banners, Apparel, Awards TSC is your one stop shop. You can explore our full range on our website trophyandsigncenter.com.

3. How can I place an order?

To place an order, simply pick the products you would like upload any images if needed, place in your cart, then click the checkout option and follow the instructions.

4. What payment methods do you accept?

We accept all major credit cards.

5. What is your shipping policy?

Our shipping policy varies depending on the product/service and your location. For detailed information, please refer to our [Shipping Policy Page].

6. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or the carrier's website.

7. What is your return/refund policy?

We offer a [number of days]-day return policy for eligible items. For more information, please refer to our [Refund Policy Page].

8. Do you offer customization/personalization services?

Yes, we offer customization/personalization services for certain products.

9. How can I contact customer support?

You can contact our customer support team with any questions at sales@trophyandsigncenter.com

10. Do you have a physical store/location?

Yes, we have a physical store located at 199 Sandy Court Danville, VA 24541

11. Can I cancel my order?

Yes, you can cancel your order within 24 of placing it. Please email the sales team at sales@trophyandsigncenter.com with the order number and reason for canceling, and the sales team will reply back quickly

12. How can I provide feedback or suggestions?

We welcome your feedback and suggestions! Please shoot a email to sales@trophyandsigncenter.com.