Refund and Cancellation

Refund Policy

Trophy and Sign Center is committed to ensuring customer satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund, please ensure that:

You have contacted us within 1-2 days of receiving your purchase.
The item is unused and in the same condition that you received it.
The item is in its original packaging.

To request a refund, please follow these steps:

Contact us at sales@trophyandsigncenter.com to initiate the refund process.
Provide your order number and details of the item(s) you wish to return.
Our customer service team will review your request and provide you with further instructions.
Refund Exceptions

Please note that certain items may not be eligible for a refund, including:

Customized or personalized items
Digital products or services
Perishable goods
Gift cards
Refund Timeline

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 days.

Shipping Costs - Please note that shipping costs are non-refundable.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at sales@trophyandsigncenter.com. Our customer service team is here to assist you.